How long time in advance should I book the transfer?
Bookings should be made, at least, 48 hours in advance.
Shall I pay the booking in advance?
No. You pay once you get to your destination.
Where does our driver pick us up at the airport or the train station?
The driver will be waiting for you at the Departure/ Arrivals room with a sign with your name written on it.
What should I do if I can find the driver?
Do not worry about it, you will have our company 24h-emergency telephone number.
When you booked, you provided us with your flight number and arrival time. This is how we know if you have had an involuntary delay.
What sort of baggege can I take with me?
You can carry a large suitcase and a piece of hand luggage..
If you need to carry extra or special luggage with you (a bycicle or something too big), please, contact us.
Will our transfer or shuttle leave us at our accommodation door?
Yes, unless it is not posible for the vehicle to get in. In this case, we will leave you in the closest Access point.
What if my flight delays?
You will always be taken to your destination no matter if your flight delays.
When you book, you prvide us with your flight number. This way we can track your flight and know about its status.
Can I eat, drink or smoke inside the bus?
We request our passengers no to smoke ore at inside our vehicles.
What is the maximun number of people that will share the bus with me?
From 1 to 54 people in each bus. It depends on the number of passengers there are. The size of the bus depends on the number of passengers we have.